ShopPal Documentation

Your complete guide to selling, buying, driving & earning on ShopPal

Zimbabwe's all-in-one e-commerce, transport & service platform

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For Users Shop Owners Drivers Quick Deals Referral Program Website Builder Mobile App Subscriptions FAQ

Build Your Shop Website - Like WordPress!

ShopPal gives every shop owner a drag-and-drop website builder similar to WordPress. You can:

  • Add & arrange widgets on your shop homepage (sliders, product grids, banners)
  • Customize colors & themes - pick primary, secondary, accent colors
  • Edit hero/slider images with custom text overlays
  • Manage content sections - about, testimonials, featured products
  • Get your own domain - yourshop.co.zw or use bkafrica.co.zw/shop/yourshop
Learn More in Shop Owner Guide

For Shoppers & Users

WhatsApp Bot Guide

Shop, search, order & get support via WhatsApp chatbot

Open Guide
Mobile App Guide

Download, browse, buy & manage orders on mobile

Open Guide
Getting Started

Create account, set up profile, start shopping

Register Now

For Shop Owners

Complete Shop Owner Guide

Register shop, manage products, website builder, analytics, subscriptions & more

Open Guide
Quick Setup Steps
  1. Create your account
  2. Complete your profile
  3. Register your shop (from dashboard)
  4. Add products with photos & descriptions
  5. Customize your shop homepage (widgets, themes)
  6. Share your shop link & start selling!
Shop Management Tools
  • Homepage Editor - Drag & drop widgets
  • Theme Colors - Custom branding
  • Hero Slider - Banner images
  • Domain Settings - Custom domain
  • Analytics - Sales & visitor data
  • WhatsApp Bot - Sell via chat

For Drivers & Transport

Driver Registration & Guide

Register, get verified, accept trips, earn money

Open Guide
Driver Registration Steps
  1. 1 Create Account - Register on ShopPal website or app
  2. 2 Apply as Driver - Go to Transport section, click "Become a Driver"
  3. 3 Submit Documents - Driver's license, vehicle registration, ID
  4. 4 Vehicle Details - Add vehicle type, capacity, photos
  5. 5 Verification - Admin reviews your application (24-48hrs)
  6. 6 Start Earning - Accept delivery/transport requests!
Full Driver Guide

Quick Deals

Quick Dealer Guide

Sell individual products without a full shop setup. Perfect for one-off items!

Open Guide
What are Quick Deals?

Quick Deals let you sell products instantly without registering a full shop. Perfect for:

  • Individual sellers - Sell your personal items
  • One-time sales - Moving house? Sell furniture quickly
  • Try before committing - Test selling before opening a shop
  • Mobile-first - List from your phone in under 2 minutes
Full Quick Deals Guide

Referral Program - Earn Money!

Earn 40% Commission

Refer new shop owners to ShopPal and earn 40% of their first subscription payment!

How it works:
  1. Get your referral code - Find it in your My Referrals dashboard
  2. Share with friends - Give them your code or referral link
  3. They register a shop - Using your code during registration
  4. Free trial period - They get 30 days free to try ShopPal
  5. First payment - When they subscribe, you earn 40% commission!

You can share your code physically (in person), on WhatsApp, social media, or via the referral link. Track all your referred shops in real-time from your dashboard.

Go to My Referrals
40%

commission per referral

Mobile App

For Shoppers
  • Browse all shops & products
  • Search with AI assistance
  • Add to cart & checkout
  • Track orders in real-time
  • Get push notifications
For Shop Owners
  • Add products from camera
  • Manage orders on-the-go
  • View sales analytics
  • Respond to customers
  • Update stock levels
For Drivers
  • Accept transport requests
  • Navigate to pickup/delivery
  • Track earnings
  • Manage your schedule
  • Rate customers
Download ShopPal App

Subscriptions & Packages

How Subscriptions Work
  1. Free Trial - Every new shop gets 30 days free
  2. Choose a Package - Starter, Growth, Premium, or Enterprise
  3. Monthly Billing - Pay monthly, cancel anytime
  4. Email Reminders - We'll remind you 2 weeks before billing
  5. Upgrade Anytime - Switch packages from your dashboard

Each package has different product limits, features, and support levels. View details in your dashboard.

What's Included
  • All Packages: Shop listing, product pages, WhatsApp bot
  • Growth+: Custom domain, advanced analytics, marketing tools
  • Premium+: Priority support, unlimited products, online payments
  • Enterprise: VIP support, custom integrations, dedicated agent
View My Subscription

Frequently Asked Questions

Create an account, complete your profile, then go to your dashboard and click "Register Shop". Follow the steps to add your shop name, logo, category, and contact details. See the Shop Owner Guide for detailed instructions.

Register on ShopPal, then apply as a driver from the Transport section. Submit your driver's license, vehicle registration, and ID. Admin will verify your application within 24-48 hours. See the Driver Guide.

Yes! ShopPal works like WordPress - you can drag & drop widgets, change colors/themes, add hero images, and customize your homepage. Access the editor from Shop Management > Homepage Editor in your dashboard.

Share your unique referral code with potential shop owners. When they register and make their first payment after the free trial, you earn 40% commission. Track your referrals at My Referrals.

Every new shop gets a 30-day free trial. During this time you can use all features. After the trial, choose a subscription package to continue. You'll receive email reminders before your trial ends.

Need Help?

WhatsApp Support
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